- Service Charges: View all your transactions.
- Service Charge Payments: Pay or part-pay your service charges using debit or credit cards.
See what we can do for you…
Statements
Documents
- Personal Documents: Locate your service charge invoices, payment acknowledgements, statements, and service charge information.
- Property Documents: Download risk assessments, inspection reports, signed-off accounts, insurance details, useful information, and AGM minutes.
Forms
- Maintenance Issues: Report any maintenance issues using our predefined forms.
- Update Contact Details: Easily update your contact information.
- Landlords: Provide tenant details.
- Register Your Boat or Bicycle: If required, register your boat or bike.
Latest Information
- Notices: Stay updated on road closures, lift service status, upcoming works, and window cleaning schedules (when available).
Selling Your Property
- Sales Information: Find details on selling your house, the timeline involved, sales packs, and partner estate agents for your area.
Contractors
- Competitive Rates: Access a list of local contractors offering competitive rates to our residents.
How to register to use our portal
Provide us with your name and email address so we can set you up an account on the portal.
Once we have received your request, we will notify you when it’s ready for you to register on the portal itself.
- Property Reference: Note your property reference (Tenant ref), which will look something like this: 123/01/1234.
- Register Online: Visit https://ktsmyhome.co.uk/ and enter your first name, surname, email, and reference number.
- Set Your Password: You will receive an email asking you to set a password.
- You’re In!: Once you set your password, you’re all set.
Our Online Customer Portal
Access your property details and updates 24/7 through our online portal. It offers a user-friendly platform where you can view reports, submit requests, and track ongoing maintenance work.
